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Tag: usability testing
Our ongoing UX bench-marking research with Cisco continues to generate fascinating UX data and insights. Just recently Cisco tested and implemented some improvements to the online registration form which users must complete to create an account. As this task is …
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Posted in Design, Management and strategy
Tagged Forms, remote usability testing, usability testing, UX research
Recent work with a Fortune 100 high-tech firm is validating four killer web strategies and proving the benefits of a top task management approach. The company team adopted strategies to focus on their customers’ top tasks, measure top task …
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Posted in Management and strategy, Remote usability testing
Tagged Benchmarking, task identification, top tasks, usability testing
People value every second on the web – we often hear “Don’t waste my time!” In all of our various usability testing methods, we always measure the time to perform a task – whether the person is finding the recycling …
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Posted in Management and strategy
Tagged usability testing
There is great pressure on businesses to keep people from being unemployed. Yet many workers are under-employed when an intranet hinders their efficiency. Intranet usability is a big problem. Would your senior executives be concerned that employees cannot do their …
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Posted in Management and strategy
Tagged intranet, usability testing
Most people agree that it would be good to conduct usability testing of the customer experience associated with their application or website, but many feel it will take too long or be too expensive. Over the years we have developed …
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Posted in Remote usability testing
Tagged Agile, usability testing
