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The tax folks offer an online way for businesses to figure what they owe the government –the Payroll Calculator on the Canada Revenue Agency website. Just try to use it. Arriving by search works pretty well. The alternative is to wade through …
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Input forms invariably show up on most websites we test. Often people give little regard to forms design but the details can really affect the speed and accuracy with which people fill them out. An eye-tracking study on label alignment, conducted …
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This month we get back to some basics of website design – making sure your carewords are seen and used optimally. People on the web are selfish, impatient and lazy. They want to accomplish their tasks quickly and with minimal …
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Both Wikia and Wikipedia will be very focused on usability in 2009. On December 3rd, the Wikimedia Foundation was awarded a grant of $890,000 by the Stanton Foundation to make Wikipedia’s editing interface easier to use. In a recent interview, co-founder of …
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Obama’s inauguration was the focus of huge media coverage and interest around the world. Somewhere between 1 million and 5 million people (the estimates vary wildly) were present to experience things first-hand in Washington, D.C. (even if not up close …
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People are often using alternative means to get around your web site. Your main navigation is not the only means they use. Popular features like Site Map, Top Links, A-Z Index, Search, and language selection offer an alternative. We discuss …
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Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Our next workshops Oct 4, 2007 Usability challenges of new Web technologies – One day Workshop. Oct 11, 2007 Designing usable Web-based applications …
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Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Our next workshop August 17, 2006 Usability challenges of new Web technologies – One day Workshop. Save $100 if you act now – …
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Search can be a user’s strategy, a last resort, or a point of failure for a Web site.  Google supports a limited set of user behaviours, and gains much of its power from having huge amounts of data on which to carry out …
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Neo Insight’s e-newsletter on Usability topics and techniques. We invite you to subscribe to our monthly e-newsletter. Upcoming workshops March 23, 2006 Designing usable Web-based applications – One day Workshop Save $100 if you act now – early registration deadline …
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