Masterclass 2010: Top Task Management

Masterclass Presentation Slides (Nov 1 in Halifax and Nov 3 in Ottawa)

Gerry McGovern presented a number of slides during his 2010 Masterclass sessions. Those slides are available for download in Powerpoint 2007 and PDF format for the participants in those workshops.

Powerpoint slides from Masterclass 2010
PDF of slides from Masterclass 2010

Website: customercarewords.com

Masterclass and Executive Session - Extra Slides

Masterclass (May 5 & 6th, 2008) and Executive Session (May 7th, 2008)

Gerry McGovern presented a number of slides during the Masterclass and Executive Session which were not available at the time the workbooks were printed. He has made these extra slides available for participants of these workshops.

Extra Slides from Masterclass May 5-6th, 2008 (1.9MB PPT)
Extra Slides from Executive Session,May 7th, 2008 (2.6MB PPT)