Upcoming Customer Carewords webinar

Free Customer Carewords webinar, 10am (ET) November 13
Gerry McGovern and Gord Hopkins will present a free webinar 'Designing Website Navigation based on Top Task Management' at 10am (Eastern Time). Register now for this free webinar. See the Customer Carewords website for background information.

Looking for previous webinars? Download previous webinar recordings and slides

Information Sheets

Download:
Customer Carewords brochure (1.4MB PDF)
Customer-Centric Index brochure (500KB PDF)
Task Measurement brochure (available summer 2008)

Customer Carewords pricing options (400KB PDF)

Website: customercarewords.com

Masterclass and Executive Session - Extra Slides

Masterclass (May 5 & 6th, 2008) and Executive Session (May 7th, 2008)

Gerry McGovern presented a number of slides during the Masterclass and Executive Session which were not available at the time the workbooks were printed. He has made these extra slides available for participants of these workshops.

Extra Slides from Masterclass May 5-6th, 2008 (1.9MB PPT)
Extra Slides from Executive Session,May 7th, 2008 (2.6MB PPT)